The COVID-19 pandemic has caused supply shortages and shipping delays. Some products may experience delays due to local regulations during the COVID-19 pandemic.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or order confirmation does not confirm that we accept your order. BGT Gifts has the right to accept or reject your order for any reason.
OUT OF STOCK PRODUCTS
We ship your order as soon as they are created. Other than products with specific processing times, we try to ship most orders within a week. Orders that are placed on our closed days or holidays may experience a delay. We strive to keep products in stock; however there are times where a product may be out of stock. We will keep you informed if products you have ordered are out of stock.
PROCESSING TIMES
Most of our items are handmade and made to order. Our processing times vary based upon the number of items and orders. They are as follows:
Orders with 1 - 10 items: 5 - 10 business days
Orders with 10 - 30 items: 10 - 21 business days
Orders with 30 or more: 3 - 4 weeks notice. Please contact us for details.
For big bulk orders: Please contact us at hello@bgtgifts.com to discuss your project timeline and associated costs.
Note: Processing time does not include shipping time. Please plan accordingly.